Hidden efficiency - How to enable your non-engineers as a CTO

As a CTO, what if your greatest leverage isn't your engineers, but the other 75% of your company?

#1about 3 minutes

Introduction to enabling non-engineers for hidden efficiency

The speaker introduces himself and his company's focus on improving overall business efficiency by empowering non-technical employees through technology.

#2about 2 minutes

Moving beyond standard engineering efficiency metrics

Traditional engineering KPIs like DORA metrics optimize the engineering department locally, but a CTO's focus should be on the entire company's performance.

#3about 2 minutes

Offloading boring tasks to empower engineers

Increase engineering focus and satisfaction by delegating repetitive or low-value tasks like data exports and simple integrations to non-technical teams.

#4about 4 minutes

Using revenue per employee as a north star metric

Adopt revenue per employee as the key indicator for company-wide efficiency to guide headcount decisions and focus on enabling the non-engineering majority.

#5about 5 minutes

Adopting the "Team Number One" leadership principle

Leaders should prioritize their peer leadership group as their primary team to break down departmental silos and foster cross-functional alignment for the company's greater good.

#6about 4 minutes

Buying commodities and building strategic assets

Differentiate between core business logic that requires hard-coding and commodity functions that can be handled by low-code internal tools or no-code automation.

#7about 3 minutes

Scaling automation with no-code tools for everyone

Empower every employee with access to no-code automation tools to handle repetitive tasks, integrate services quickly, and manage data migrations without engineering involvement.

#8about 1 minute

Actionable advice for non-CTO technical leaders

Technical leaders can drive efficiency by auditing manual tasks, running business-only hackathons, setting automation goals, and prioritizing system-wide outcomes over local team optimizations.