IT Support Engineer

As a Junior IT Support Engineer, you will be the first point of contact for IT-related questions and issues within an environment of approximately 80 users. You will provide all-round IT support with a focus on infrastructure and networking., * First- and second-line IT support for approximately 80 users

• Support of Windows 11 workstations (hardware & software)
• Management and support of users, laptops, desktops, and peripheral devices
• Basic management and monitoring of virtual servers
• Support with network- and infrastructure-related issues
• Installation, configuration, and troubleshooting of IT equipment
• Escalation of more complex issues when necessary
• Close collaboration with internal stakeholders and IT management

Language Requirements: English (working language); knowledge of Dutch and/or French is a plus, * Strong IT foundation with broad, all-round knowledge

• Interest in or basic knowledge of: Networking (LAN/WAN, basic troubleshooting), IT infrastructure, virtualization
• Hands-on, eager to learn, and problem-solving mindset
• Strong communication skills and customer-oriented attitude