SAP Service Management Expert

Do you have experience in Solution architecture?, We are seeking a results-driven SAP Service Management Expert with deep experience in the integrated Customer Service processes and configuration in SAP, preferably S/4HANA, Service Cloud (CX component) and Field Service Management (FSM). You should be familiar with other Service solutions from SAP such as Enterprise Service Management (ESM) for shared service automation., * Strong experience in SAP Customer Service (ECC CS, S/4HANA Service)

• Must have SAP S/4HANA Service implementation experience including functional design, solution architecture and estimation
• Experience in SAP Service Cloud and SAP Enterprise Service Management (ESM) is a plus
• Project Management experience
• Experience managing teams of 15+, including offshore teams
• External client-facing consulting experience

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Professional Skill Requirements

• Excellent leadership and executive presentation skills
• Proven management and delivery skills
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Desire to work in an information systems environment
• Excellent communication (written and oral) and interpersonal skills